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Camper Van Window Warranty Info

COVERAGE SCENARIOS – CRL WINDOWS – TERM 30 DAYSYESNO
DEFECT IN GLASS (HAZE, BUBBLES)X
GLASS BREAKAGE (NOT INCLUDING DAMAGE ON DELIVERY)NEVERX
BROKEN KNOB / LATCHX
DEFECTIVE TORSION BAR ASSEMBLYX
DEFECTIVE GEAR BOXX
DEFECTIVE SEAL (ON WINDOWS THAT APPLY)X
IMPROPER SEAL ON VENT GLASSX
SCREEN TEARS (NOT INCLUDING ON DELIVERY)NEVERX
EXCESSIVE BUYTL/URETHANE (NOT IMPEDING INSTALLATION)NEVERX
EXCESSIVE BUYTL/URETHANE (IMPEDING INSTALLATION)X
COSEMETICSYESNO
SCRATCH ON GLASS (ON DELIVERY)X
GLASS SCRATCHES AFTER INSTALLATIONNEVERX
SCRATCHES ON FRAMENEVERX
CHIP BLACK FRAME COATINGNEVERX
GLASS PROTRUDES OUTSIDE OF BODY STAMPING WINDOWS THAT APPLY (CRL CERTIFIED INSTALLER)X
GLASS PROTRUDES OUTSIDE OF BODY STAMPING WINDOWS THAT APPLY (DIY INSTALLER)NEVERX
VENT GLASS DO NOT OPEN/CLOSE EVENLYNEVERX
VENT GLASS GAP DISCREPENCYNEVERX
VENT GLASS DO NOT CLOSE EVEN(GLASS COVERS PORTION OF GLASS)NEVERX
VENT GLASS DO NOT CLOSE EVEN(GAP VENTS NO GLASS COVER)X
FOAM SEAL VISIBLE IN WALL HOLE/EXTENDS PAST FRAMENEVERX
COVERAGE SCENARIOS – AM AUTO WINDOWS – TERM 6 MONTHSYESNO
DEFECT IN GLASS (HAZE, BUBBLES)X
GLASS BREAKAGE (NOT INCLUDING DAMAGE ON DELIVERY)NEVERX
BROKEN KNOB / LATCHX
DEFECTIVE SEAL (ON WINDOWS THAT APPLY)X
IMPROPER SEAL ON SLIDING WINDOWX
SCREEN TEARS (NOT INCLUDING ON DELIVERY)NEVERX
COSMETICSYESNO
SCRATCH ON GLASS (ON DELIVERY)X
GLASS SCRATCHES AFTER INSTALLATIONNEVERX
SCRATCHES ON FRAMEX
CHIP BLACK FRAME COATINGX
FITMENT ISSUE *VAN WINDOWS DIRECT VERIFIED (AMA CERTIFIED INSTALLER)X
FITMENT ISSUE *VAN WINDOWS DIRECT VERIFIED (DIY INSTALLER)X
COVERAGE SCENARIOS – VAN WINDOWS DIRECT WINDOWS – TERM 1 YEARYESNO
DEFECT IN GLASS (HAZE, BUBBLES)X
GLASS BREAKAGE (NOT INCLUDING DAMAGE ON DELIVERY)NEVERX
BROKEN KNOB / LATCHX
DEFECTIVE SEAL (ON WINDOWS THAT APPLY)X
IMPROPER SEAL ON SLIDING WINDOWX
SCREEN TEARS (NOT INCLUDING ON DELIVERY)X
COSEMETICS
SCRATCH ON GLASS (ON DELIVERY)X
GLASS SCRATCHES AFTER INSTALLATIONNEVERX
SCRATCHES ON FRAMEX
CHIP BLACK FRAME COATINGX
FITMENT ISSUE *VAN WINDOWS DIRECT VERIFIED (VWD CERTIFIED INSTALLER)X
FITMENT ISSUE *VAN WINDOWS DIRECT VERIFIED (DIY INSTALLER)X

Warranty:
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. We can help facilitate Warranty’s on your behalf with manufacture on a case-by-case basis and are not liable for any decision the for-mentioned manufacturer has made. We take no responsibility for 3rd party brands quality, fit, or finish; these warranties will be decided by the said manufacturer; their products and warranties have nothing to do with us, we are a retail store, not the manufacturer. By purchasing from our company, you agree to these terms.

It shall be the sole responsibility of the user(buyer) to determine the suitability of the product or material for each intended use, and the user shall assume all risks and liability in connection with the use, or inability to use, the product or material.

To the exclusion of all other remedies, manufacturers warrant and agrees to replace, defective part, window in its entirety, or at its sole option, to refund the purchase price product, which is proven upon inspection, to be defective in material or workmanship. No salesperson, agent, employee, or representative has any authority to enlarge or change the terms of the warranty. In no event shall Nomadic Supply Company or the manufacturer be responsible for any special, indirect, consequential, or incidental damages or loss, including, without limitation, loss of profits or revenues, labor or time expense, economical losses, and loss of use, whether statutory or based on theories of contract or tort. There are no other agreements, understandings, representations, or warranties, express or implied (including any regarding merchantability or fitness for a particular purpose) not specified herein.

Warranty Requirements:

Email photos of the suspected warranty issue and we will forward them to the manufacturer for you. No product is guaranteed a warranty consideration by any manufacturer. Each warranty is at the sole discretions of the manufacturer. We have no control over what is accepted and denied for warranty. 

* If Warranty is accepted.We will facilitate the shipping of the replacement part/product and the pick up of the defective item.

*If the Warranty is not accepted. We can submit for review with the possibility of the window/product/part be accepted as an exchange. Where the manufacturer may offer a replacement item, while the item to be returned will be the responsibility of the buyer to have returned to our facility.