Contact us

We love hearing from you and learning more about your projects!

Please understand that we receive and process over 300 emails per day, and we are a (very) small team, so we’d appreciate it if you read & understood this before contacting us so we can assist you efficiently.

If you’re contacting us about an order that you already placed:

DO NOT contact us through our contact page. The easiest way to reach us is to simply respond to your detailed email receipt that our website sent to you when you placed your order. If you lost the email receipt, log into Your Account, click on “Orders” and then click “Contact Us”.

If you have a product question:

Please DO NOT contact us through our contact page; use the ASK A QUESTION button that we provide on every product page so that our entire community can benefit from the product questions and answers on our product pages.

Our Frequently Asked Questions are much faster than waiting for us to read your emails:

Nearly every question our customers ask us has already been answered on our FAQ page, so please go there before contacting us.

For non-order-related and non-product questions, please fill out the below form.