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We love hearing from you and learning more about your projects!

Please understand that we receive and process over 250 emails per day, and we are a (very) small business, so we’d appreciate if you read this before contacting us via the form below.

If you’re contacting us about an order that you already placed please DO NOT use this form; simply reply to the itemized email receipt that our website emailed to you so that we know who you are, what order you are referencing, and what you ordered.

If you have a product question please DO NOT use this form; simply use the ASK A QUESTION button that we provide on every product page so that our whole nomadic community can benefit from the questions & answers that are shown on our website.

Lastly, almost every question that our customers email to us has already been answered on our FAQ page, so please go there before contacting us and you’ll likely get your question answered faster than it would be via email.

Nomadic Supply Company Vanlife Meetup in Baja Sur, Mexico

150 Bank Street | Burlington VT 05401

1909 E 5th St. Unit B | Vancouver, WA 98661

Hours: 12PM PST to 7M PST

If you are asking us to contact the manufacturer of a product to check stock, we need a link to the specific product page you are inquiring about so that we can ask the manufacturer for you.

Nomadic Supply Company Freight Versus the Big Box Stores

Nomadic Supply Company wants you to receive your valuable products in absolutely pristine condition so we ship our large refrigerators via truck freight, and we handle and package them in a way that no other retailer does.

When we prepare refrigerators for shipment we spend a full hour to inspect, re-pack, prepare, and schedule your truck freight shipment for the following day. This process ensures that your order arrives to you completely undamaged and in brand new condition. Our competitors do not do any of this for you, and they are are infamous for having their refrigerator shipments arrive damaged.

Our detailed inspection and repacking process will cause a minor delay in shipping your order to you, but unlike all of the other online stores, our shipments actually arrive to you in one piece, without damage, every single time.

  • β†’ We inspect, repack, & double or triple box refrigerators in our custom made, dual wall, fully overlapped, 450lb. test-rated boxes.
  • β†’ Nomadic Supply Company adds 2” Styrofoam and reinforcements to the packaging and all of the large refrigerators are fully palletized.
  • β†’ We take photos of your shipment before, during and after your order is completed. Our customers LOVE this!

We do not recommend residential deliveries via truck freight:

Residential deliveries are always more expensive than shipping to the closest freight terminal. Shipping to the closest truck freight terminal in your area has numerous advantages over shipping to your residence:

  • β†’ It saves you a ton of money in truck freight fees, usually around 50%.
  • β†’ You can schedule to pick the shipment up at your convenience rather than spending a full day at home waiting for it.
  • β†’ You can thoroughly inspect your shipment for potential damage caused by the freight carrier before accepting & signing for it.

You must read and understand the entire LTL Freight process if you want to order a refrigerator from Nomadic Supply Company.