Skip to content

Terms & Conditions of Sale

This Terms of Use Agreement (“Terms of Use”) applies to use of the Nomadic Supply Company website located at NomadicSupply.com (the “Site”).

Before you make any purchase, you must first agree to be bound by the Terms & Conditions, the FAQ’s, and the Return Policy.

IF YOU DO NOT AGREE, DO NOT CHECKOUT AND DO NOT USE THE WEBSITE

Nomadic Supply Company reserves the right, at its sole discretion, to change, add or remove portions of this Terms of Use, at any time. It is your responsibility to check this Terms of Use each time before using the Site. Your continued use of the Site following the posting of changes will mean that you accept & agree to the changes. You agree that all subsequent purchases by you will be subject to the terms & conditions of this Terms of Use, which shall apply until we post a modified Terms of Use & then in accordance with such modified Terms of Use. As long as you comply with this Terms of Use & any such modifications, Nomadic Supply Company grants you (“End User”) a personal, non-exclusive, non-transferable, non-sublicensable, limited privilege to enter & use the Site.

1. Content, Copyright & Trademark Notice

All text, images, graphics, user interfaces, photographs, trademarks, logos, artwork & other content on the Site (collectively, “Content”), including but not limited to the design, selection, arrangement, & coordination of such content on the Site is owned or licensed by or to Nomadic Supply Company, & is protected by copyright & trademark laws, & various other intellectual property rights laws. Except as expressly provided in this Terms of Use, no part of the Site & no content may be reproduced, recorded, retransmitted, sold, rented, broadcast, distributed, published, uploaded, posted, publicly displayed, altered to make new works, performed, digitized, compiled, translated or transmitted in any way to any other computer, website or other medium or for any commercial purpose, without Nomadic Supply Company’s prior express written consent. Except as expressly provided herein, you are not granted any rights or license to patents, copyrights, trade secrets, trade dress, rights of publicity or trademarks with respect to any of the content, & Nomadic Supply Company reserves all rights not expressly granted hereunder. Nomadic Supply Company expressly disclaims all responsibility & liability for uses by you of any content obtained on or in connection with the Site.

2. Use of Site

You agree to provide Nomadic Supply Company with accurate, current & complete information about yourself & your billing information as prompted by the checkout process. You may not use any automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy, probe, test or monitor any portion of the Site or any content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or any of the systems or networks comprising or connected to the Site.

You also agree that Nomadic Supply Company may, in its sole discretion & without prior notice to you, terminate your access to the Site for any reason, including without limitation:

(1) attempts to gain unauthorized access to the Site or assistance to others’ attempting to do so

(2) overcoming software security features limiting use of or protecting any content

(3) discontinuance or material modification of the Site or any service offered on or through the Site

(4) violations of this Terms of Use

(5) failure to pay for purchases

(6) suspected or actual copyright infringement

(7) unexpected operational difficulties

(8) requests by law enforcement or other government agencies.

You agree that Nomadic Supply Company will not be liable to you or to any third party for termination of your access to the Site.

3. Consent To Collection, Use & Disclosure of Your Personal Information

As more fully described in the Privacy Policy, you must disclose certain Personally Identifiable Information to use the Site, register, & make purchases. As a condition of registering with the Site or making any purchases of any products and/or services or conduct any transactions, you represent that you have first read the Privacy Policy & consent to the collection, use & disclosure of your Personally Identifiable Information & Non-Personally Identifiable Information as described in the Privacy Policy. Our Privacy Policy will change from time to time, & as a condition of browsing the Site, using any features or making any purchase, you agree that you will first review the Privacy Policy prior to making any initial or subsequent purchases. While Nomadic Supply Company takes reasonable steps to prevent unauthorized access to your personal information, we cannot be responsible for the acts of those who gain unauthorized access, & we make no warranty, express, implied, or otherwise, that we will prevent unauthorized access to your private information. In no event shall Nomadic Supply Company or its affiliates be liable for any damages (whether consequential, direct, incidental, indirect, punitive, special or otherwise) arising out of, or in any way connected with, a third party’s unauthorized access to your personal information, regardless of whether such damages are based on contract, strict liability, tort or other theories of liability, & also regardless of whether Nomadic Supply Company was given actual or constructive notice that damages were possible.

4. Consent To Our Communication With You by Email

Each time you make a purchase through the Site, you grant permission for Nomadic Supply Company to contact you at your e-mail address.

5. Conditions of Sale & Payment Terms

To purchase any goods and/or services on the Site, you must (a) be at least eighteen (18) years of age or the applicable state age of majority, & (b) be a natural person (no corporations, partnerships or other legal entities). Prior to the purchase of any goods or services on the Site, you must provide us with a valid credit card number & associated payment information including all of the following: (i) your name as it appears on the card, (ii) your credit card number, (iii) the credit card type, (iv) the date of expiration & (v) any activation numbers or codes needed to charge your card. By submitting that information to us, you hereby agree that you authorize us to charge your card.

6. Methods of Payment, Credit Card Terms & Taxes

All payments must be made by ACH, VISA, MasterCard, American Express, Discover, Apple Pay, Google Pay, or PayPal (each of which may be removed by Nomadic Supply Company in its sole discretion). Unless expressly set forth on the Nomadic Supply Company site, we do not accept any other payment form. If we offer or accept any other form of payment, you hereby agree to all restrictions, terms & conditions associated with such additional form of payment. Your card issuer agreement governs your use of your designated card, & you must refer to that agreement & not this Terms of Use to determine your rights & liabilities as a cardholder. You agree to pay all fees & charges incurred in connection with your purchases (including any applicable taxes) at the rates in effect when the charges were incurred. Unless you notify Nomadic Supply Company of any discrepancies within sixty (10) days after they first appear on your credit card statement, you agree that they will be deemed accepted by you for all purposes. If Nomadic Supply Company does not receive payment from your credit card issuer or its agent, you agree to pay all amounts due upon demand by Nomadic Supply Company or its agents. You are responsible for paying any governmental taxes imposed on your purchases, including, but not limited to, sales, use or value-added taxes. Nomadic Supply Company shall automatically charge & withhold the applicable sales tax for orders.

If you choose to cancel or return an order that you placed, PayPal & Stripe will keep the 3.9% transaction processing fee that they charged when you checked out using your credit card. As of 2019, PayPal & Stripe no longer refund consumers the transaction fee that they charged to process the original credit card during checkout.
 
Because Stripe doesn’t refund your transaction fee to you, we don’t recommend refunding payments due to Stripes policy of keeping their transaction fee; we instead recommend that customers keep a store credit with us for 100% of the original transaction amount so that you don’t lose that fee to your payment processor.

7. Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify the acceptance of your order, nor does it constitute confirmation of the offer to sell. Nomadic Supply Company reserves the right at any time after receipt of your order to accept or decline your order for any reason. Nomadic Supply Company further reserves the right any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. Your order will be deemed accepted by Nomadic Supply Company upon shipment of products or performance of services that you have ordered, as indicated by the servers. Title to goods passes to you upon delivery to the common carrier. We may require additional verifications or information before accepting any order.

8. No Responsibility To Sell Mispriced Products Or Services

We are not responsible for typographical, technical, or descriptive errors of products herein. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed.

  • We correct pricing errors when we find them.
  • Incorrect prices sometimes appear on the Site, despite our best efforts.
  • When the correct price of a product is less than the stated price, we will charge you the lesser amount.
  • When the correct price of a product is higher than the stated price, we will cancel the order and notify you of such cancellation.
  • If a pricing error is reasonably obvious, we are under no obligation to provide the product to you at the incorrect (lower) price, even after we send you an order confirmation or a shipping confirmation. Pricing is controlled by the manufacturers and their failure to update us will often lead to pricing errors on the website.

9. Modifications to Prices or Billing Terms

Nomadic Supply Company reserves the right, at any time, to change its prices & billing methods for products or services sold, effective immediately upon posting on the site.

10. Service & Support for Goods Sold

All requests for technical service & support should be made directly to the manufacturer in accordance with their terms & conditions.

11. Indemnification

You agree to indemnify & hold harmless Nomadic Supply Company & its parents, sister companies, subsidiaries, affiliates, service providers, other End Users, distributors, licensors, officers, directors & employees from any claim or demand, including reasonable attorneys’ fees, made by any third party arising out of or related to your violation of this Terms of Use, or your violation of any law, regulation or third-party right.

12. Disclaimer of Warranties

The site, products, services, content, software, artwork, data, & information are provided “as is.” all of Nomadic Supply Company’s physical products are guaranteed against material defects for thirty (30) days from the date of invoice by the manufacturer. Except as expressly stated herein, Nomadic Supply Company expressly disclaims all warranties and/or conditions, express or implied, as to any matter whatsoever relating to or referenced by the Nomadic Supply Company site, including, but not limited to, the implied warranties and/or conditions of merchantability or quality of data & fitness for a particular purpose, suitability, title, non-infringement, or correspondence to description.

For camper van windows, please refer to the Camper Van Window Warranty Info page.

13. Limitation of Liability

The entire risk arising out of the use of the site, the use of any products and/or services offered on or in connection with the site, and/or the use of any content and/or digital downloads remains with you. In no event shall Nomadic Supply Company or its licensors, officers, directors, employees, agents or affiliates be liable for any consequential, incidental, direct, indirect, special, punitive, or other damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of this terms of use or the use of or inability to use any products, services, content and/or digital downloads, with the delay or inability to use the Nomadic Supply Company site or related services, the provision of or failure to provide products or services, or for any information, software, products, services & content obtained through the site, or otherwise arising out of the use of the Nomadic Supply Company site whether based on contract, tort, negligence, strict liability or otherwise even if Nomadic Supply Company has been advised of the possibility of such damages. Notwithstanding anything else in this terms of use or posted on the site, the maximum liability that Nomadic Supply Company shall have is limited to any amounts actually paid to Nomadic Supply Company by the end user. Order information such as a billing or shipping address that is inaccurate or incomplete may result in delays that shall not be the responsibility of Nomadic Supply Company. You acknowledge & agree that the limitations of liability, disclaimers of warranties & limited remedies set forth herein represent an inseparable allocation of risk (including, without limitation, in the event of a total & fundamental breach of this terms of use) that is an essential basis of the bargain between the parties.

14. Fraudulent Charge-Back Policy

It is the policy of Nomadic Supply Company to report all forms of payment fraud to the authorities & to prosecute individuals and/or companies that commit payment fraud by means of charge-backs, use of fraudulent payment methods, or other forms of fraud. Nomadic Supply Company considers the payment charge-backs for products ordered & shipped to be prima fascia evidence of Theft and we will not only report you to your local police, but we will also send a collection agency to collect from you. You will owe all transaction fees, chargeback fees, shipping fees, and a mandatory $200 fee for the time our staff, and our vendors staff, incurred to deal with your fraudulent chargeback.

15. Policy to Terminate Privileges for Copyright Infringement.

Pursuant to 17 U.S.C. § 512 as amended by Title II of the Digital Millennium Copyright Act (the “Act”), Nomadic Supply Company will terminate the account of any customer, or vendor who uses his or her privileges to unlawfully transmit copyrighted material without a license, valid defense or fair use privilege to do so. After proper notification by the copyright holder or its agent to the Nomadic Supply Company & later confirmation through court order or an admission by the customer that an account has been an instrument of unlawful infringement, Nomadic Supply Company will terminate the infringing customer’s account. Nomadic Supply Company may also in its sole discretion decide to terminate a customer’s account privileges prior to that time if it has good belief that infringement has in fact occurred. In addition, pursuant to 17 U.S.C. § 512(c), Nomadic Supply Company has implemented procedures for receiving written notification of claimed infringements & for processing such claims in accordance with the Act. Nomadic Supply Company respects the intellectual property of others & we ask that others to do the same. If you believe that your copyright has been infringed through the Nomadic Supply Company website, please contact Nomadic Supply Company via email.

Any written notice describing the infringing activity must include the following information, or it will be ignored:

An electronic or physical signature of the person authorized to act on behalf of the owner of content that is allegedly infringed.

A description of the allegedly infringing work or material.

A description of where the allegedly infringing material is located on the site.

A statement by you that you have a good faith belief that the disputed use of the material is not authorized right owner, its agent, or the law.

A statement by you that the above information & notification is accurate, & under penalty of perjury, that you are the copyright owner.

Information reasonably sufficient to allow us to contact you, including e-mail address.

By visiting Nomadic Supply Company you agree that the laws of the state of Florida without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Nomadic Supply Company. You further agree that any such disputes or litigation will be filed in and subject to the courts located in Miami Beach, Florida.

For all other Terms & Conditions of Sale, Return Policies, Shipping Policies, and warranty policies, please refer to the Frequently Asked Questions

Nomadic Supply Company Freight Versus the Big Box Stores

Nomadic Supply Company wants you to receive your valuable products in absolutely pristine condition so we ship our large refrigerators via truck freight, and we handle and package them in a way that no other retailer does.

When we prepare refrigerators for shipment we spend a full hour to inspect, re-pack, prepare, and schedule your truck freight shipment for the following day. This process ensures that your order arrives to you completely undamaged and in brand new condition. Our competitors do not do any of this for you, and they are are infamous for having their refrigerator shipments arrive damaged.

Our detailed inspection and repacking process will cause a minor delay in shipping your order to you, but unlike all of the other online stores, our shipments actually arrive to you in one piece, without damage, every single time.

  • → We inspect, repack, & double or triple box refrigerators in our custom made, dual wall, fully overlapped, 450lb. test-rated boxes.
  • → Nomadic Supply Company adds 2” Styrofoam and reinforcements to the packaging and all of the large refrigerators are fully palletized.
  • → We take photos of your shipment before, during and after your order is completed. Our customers LOVE this!

We do not recommend residential deliveries via truck freight:

Residential deliveries are always more expensive than shipping to the closest freight terminal. Shipping to the closest truck freight terminal in your area has numerous advantages over shipping to your residence:

  • → It saves you a ton of money in truck freight fees, usually around 50%.
  • → You can schedule to pick the shipment up at your convenience rather than spending a full day at home waiting for it.
  • → You can thoroughly inspect your shipment for potential damage caused by the freight carrier before accepting & signing for it.

You must read and understand the entire LTL Freight process if you want to order a refrigerator from Nomadic Supply Company.