Our Commitment to Privacy
Nomadic Supply Company is committed to protecting your privacy online. This page explains how we collect, use and protect the information that you provide to us. We respect your privacy and intend to give you as much control as possible over your personal information.
What Information Do We Collect?
Automatic Data Collection. We may collect certain information automatically when you use the website. This information may include your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile advertising and other unique identifiers, details about your browser, operating system or device, location information (including inferred location based off of your IP address), Internet service provider, mobile carrier, pages that you visit before, during and after using the Services, actions that you take while using the Services, information about the links you click, information about how you interact with the Services, including the frequency and duration of your activities, and other information about how you use the Services. Information we collect may be associated with accounts and other devices.
Account Creation. If you create an account with Nomadic Supply Company, we will collect your name, email address, company name, phone number, and address.
Your Communications with Us. We collect personal information from you such as email address, phone number, or mailing address when you use our products, subscribe to our newsletter, or otherwise communicate with us.
Interactive Features. We may offer interactive features such as review forums, blogs, chat and messaging services, and social media pages. We and others who use our Services may collect the information you submit or make available through these interactive features. Any content you provide on the public sections of these features will be considered “public” and is not subject to the privacy protections referenced herein. By using these interactive features, you assume the risk that the personal information provided by you may be viewed and used by third parties for their own purposes.
Customer Service and Support. If you email or otherwise interact with Nomadic Supply Company’s customer service and support, we may collect the information you provide to our representatives. In addition, we may record telephone calls between you and our representatives for training and quality assurance purposes.
Web Site Use Information. We collect and analyze technical information about how customers interact with Nomadic Supply Company including, but not limited to, IP addresses, browser types, operating systems, pages viewed, links, dates and times, and other information.
Cookies. Like most websites, we utilize a standard technology called “cookies” to differentiate you from other shoppers and to store and retrieve information about your interaction with the website. As part of this activity, Nomadic Supply Company participates in the Google Analytics program. Please note that you can disable all cookies from your browser settings. However, our website requires cookies to function and disabling all cookies will limit functionality of our site.
How We Use Collected Information
Nomadic Supply Company is committed to your privacy and compliance with the General Data Protection Regulation (GDPR). The regulation is designed to give EU citizens more control over their data and to unify a number of existing privacy and security laws under one comprehensive law.
If you are a European resident, you have the right to access personal information Nomadic Supply Company holds about you and to ask that your personal information be corrected, rectified, exported, updated, or deleted. If you would like to exercise this right, please contact us.
We use collected information for the purpose of administering our business activities such as completing and tracking orders, customer service, administering promotions, customizing the shopping experience, troubleshooting, improving the website, etc.
SMS Alerts. Nomadic Supply Company allows customers to receive information about their orders via SMS. In this case, we will use phone number and other information submitted to us to provide the text messages associated with the SMS service. You may opt out of receiving text messages by replying “STOP” to a text message you have received from us or by otherwise contacting us.
How We Continue to Market to You
How We Protect Your Information
In order to protect your information, we have put in place appropriate electronic, physical, and procedural safeguards. We utilize standard encryption and security technology to protect data transfer, and our information systems are treated with the highest regard for security. In addition, we limit access to customer information to only authorized personnel.
Your Order & Fraud Protection
In the event of a criminal investigation or suspected illegal activity, we may be required by law enforcement agencies to share certain personal information.
To protect you from credit card fraud, all orders are subject to review. As part of this review we require that your order ships to the billing address of your credit card or an authorized alternate address. We may also need to email you to further clarify any questions we may have.
The billing address of your card is the address that your monthly statement is mailed to. It is important that you provide us with this address correctly because we use it during our verification process.
If for some reason you cannot have your order shipped to your billing address, you may contact the card company and have them add an alternate authorized address to your account. We will be able to verify this address when we process your order.
How You Can Review or Correct Your Information
To review or correct your personal information simply log in to your account on Nomadic Supply Company.
Links to Other Websites
By using the Nomadic Supply Company website you consent to our collection and use of your personal information as described in this policy. If we change our policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.