QuietKat E-Bike Waterproof Pannier Cargo Bag

The QuietKat E-Bike Waterproof Pannier Cargo Bag from Nomadic Supply Company hangs on either side of the rear wheel of your QuietKat electric bike or trailer. Our QuietKat E-Bike Waterproof Pannier Cargo Bag is fully waterproof and made of marine-grade, waterproof materials which make it perfect for packing in extra gear on a camping trip. The pannier design allows for quick attachment and removal from the rear pannier rack and comes with a handle for easy carrying off the bike.

QuietKat E-Bike Waterproof Pannier Cargo Bag Specifications:

• WaterProof: Dry-bag style fold and clamp design

• Storage: 3,300 cubic cm

• Size: 8″ x 13″ x 13″ approx. inside dimension

• Connection: Quick-release attachment and removal

QUIETKAT WARRANTY INFORMATION

Every QuietKat electric bike and electric trike includes a one-year, 1000-mile limited warranty against manufacturing defects in materials or workmanship on its battery, controller, and motor assembly.  QuietKat frames come with a lifetime warranty.

This warranty applies only to the original registered owner of the QuietKat and is not transferable.

This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, accidents, or other improper use.

The one-year warranty on QuietKat’s lithium-ion batteries from the date of original purchase does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage.

If a component is deemed to be defective or damaged without user error or other improper use, QuietKat will assist in replacing that part.  This includes any parts deemed to have been damaged in shipping.   We will not replace any part deemed to be damaged by the user.

In the case of a repair or parts replacement under warranty, we will work with the owner to find a local certified bicycle repair shop to make the necessary fix.  QuietKat will also cover the associated repair labor fees, only if the scope of service is agreed upon prior to the fix. The owner may also return the unit to QuietKat to make the needed repairs but will be responsible for shipping costs each way.

WARRANTY CLAIMS

All claims to this warranty must be made through QuietKat, Inc., and can be submitted here.

Proof of the original purchase may be required with any warranty request.  Before making a claim, please contact our service department as there may be a simple fix for the problem. Valid warranty claims will be processed within one year of the initial purchase.

SHIPPING DAMAGE CLAIMS

Upon delivery, immediately inspect your products for damage.   Freight damage claims are extremely time-sensitive, and we will not accept freight damage claims later than 3 business days from delivery.   Note any damage to your products on the Bill of Lading before you and the delivery driver sign off on the shipment.   Take photos of any damage that is found and date the images when possible. Report shipping damage claims within 3 business days of delivery to QuietKat, Inc.